Starting February 2017 we are processing the service recordings in a way which improves the balance of the volume between the different elements of the service. Previously the congregation singing has been quite subdued relative to the volume of the preacher’s voice. This imbalance is inevitable due to the configuration of the microphones used to record the congregation.
However we are now able to process the recordings in a way which balances the volume much more evenly across the recording. Hopefully this will significantly improve your enjoyment of the services. I’m sorry we didn’t work out how to this sooner